Comparison

SepticHub vs PumpDocket

Both are built for septic companies and both start at $99 a month. The difference is what that $99 gets you.

At a glance

SepticHubPumpDocket
Starting price$99/month$99/month (1–3 trucks)
Customer limit on the starting planUp to 1,000 properties75 active customers
Automatic pumping remindersEvery planFrom the $230/month plan
Trucks and techniciansUnlimited on every planPriced by truck count
ContractNone — monthly or annualNo contract
Try before you buyLive demo, no signup30-day trial

PumpDocket details from pumpdocket.com/pricing, checked October 13, 2026. Prices change — check their site for current terms.

Where SepticHub is different

  • Plan size is counted in service addresses, not trucks — a one-truck shop with 900 properties stays on the $99 plan.
  • Pumping reminders by email or text are included from day one, not saved for a bigger plan.
  • Every plan has every feature: field view with signatures, branded service reports, customer portal, card pay links, and the AI office assistant.
  • Scan old paper records and SepticHub reads the customer, address, and visit details for you.

When PumpDocket may fit better

If you have only a handful of active customers and want a free trial period on your own account, PumpDocket's entry plan may be enough. Compare both with your own customer count.

Common questions

Can I move my customer list from another system?
Yes. Import from a CSV or Excel export with column matching, or scan paper records.
What happens as I grow?
You move up only when your service addresses grow: $149/month up to 2,500 and $249/month up to 5,000. Features never change.

Try it with real-looking data

The live demo is loaded with about 400 sample customers — no signup required. Every plan includes every feature.