Customer & tank records
Every customer, property, and septic system in one place: tank size, material, compartments, system type, install date, permit number, gate codes, and access notes.
Septic business software
SepticHub keeps every customer, septic system, pumping date, and service report for your company in one place — and turns that history into your next jobs.
The demo is preloaded with about 400 customers — no signup required.
Everything below ships in every plan — records, scheduling, reminders, field tools, and reporting for pumping, inspection, and installation work.
Every customer, property, and septic system in one place: tank size, material, compartments, system type, install date, permit number, gate codes, and access notes.
Week and month views, drag-and-drop rescheduling, and technician assignments so tomorrow's pumping route is set before the truck rolls.
Due dates recalculate after every visit, and branded email or SMS reminders go out on your schedule — per-customer channel preferences included. Companies selling a monthly biological treatment product can also enroll properties in recurring monthly treatment reminders, a steady add-on revenue stream that runs itself.
Technicians log gallons pumped, loads, price, notes, and job photos, then capture the homeowner's signature on the screen before leaving the property.
Branded per-visit reports and year-end summaries of visits, customers served, gallons pumped, and revenue — print or save as PDF.
Turn any job's balance into a secure pay link sent by email or text. The customer pays by card from their phone, the job marks itself paid, and the money settles into your company's own bank account.
Homeowners open a private link to see their system, history, and next due date — and request service without calling the office.
Owners and office staff can ask questions in plain English — "Who's due next month?", "When was 412 Ridge Rd last pumped?" — and get answers from live data. The assistant can reschedule jobs, update records, log visits, and send reminders, always asking for confirmation before it changes anything.
Keep thousands of tanks on schedule, batch reminders by due month, and turn service history into next season's route.
Store permits, diagrams, and inspection photos on the property record so a report is one click away years later.
Track systems from install forward, with documents, warranty notes, and every follow-up visit on the same record.
Pick a plan, import your property list, and send your first batch of pumping reminders the same week.