SepticHub is not a generic CRM with septic words pasted on. Every screen answers a question a pumping company actually asks.
Ask questions in plain English — "Who's due next month?", "What did we pump at 412 Ridge Rd?" — and get answers from your live data. It can reschedule jobs, send reminders, update records, and log visits, and it always asks before it acts. Choose your assistant — Dana, Marco, Ruth, or Cole — and turn on read-aloud so answers come back in their voice, hands-free while you drive or work.
One record per customer, with every property they own and the septic system on each one: tank size, material, compartments, system type, install date, permit number, access notes, and gate codes.
Break a visit into line items — dig and pump, inspection, parts — each with its own date and amount. The branded service report shows the full breakdown and total, so it doubles as the bill without separate invoicing software. Send a secure pay link by email or text before the truck leaves the driveway; the customer pays by card from their phone, the job marks itself paid, and the money settles into your own bank account. Card details are handled by Stripe and never touch SepticHub.
Log a visit in seconds — date, service type, technician, gallons pumped, loads, price, and notes. Every visit stays on the property record for as long as you keep the account.
Set a recommended interval per property (or a company default) and SepticHub keeps the next recommended date current every time you record a pumping.
See everyone coming due, check who has an email or mobile number on file, and send branded reminder emails and text messages in one batch — with a log of every send and delivery status.
When a technician heads to a job site, it only takes one click and your client gets a notification through their preferred method of communication — email, text, or both. "We're on our way" and "Running late" updates keep everyone in the loop without a phone call.
Sell a monthly septic treatment program? Enroll any property, pick the day of the month the reminder goes out, and choose email, text, or both. SepticHub sends it automatically every month and logs every reminder, so customers keep using the product and you keep the recurring revenue.
A clean, branded report for any single visit, plus a year-end summary of visits, customers served, gallons pumped, and revenue. Print or save as PDF.
Attach permits, tank diagrams, inspection reports, and job photos straight from a phone in the field. Files stay private to your company.
Send a homeowner a private link to their own system details, pumping history, and next due date — no account or password for them to lose.
Bring in CSV or Excel spreadsheets with guided column mapping, duplicate detection, and a preview before anything is saved. If you have a box of old paper invoices then we have an import tool that will read them and populate the database.
Search by name, address, phone, or email; filter by overdue, due now, due soon, no history, or missing contact details.
Skip the evening paperwork and separate invoicing software. Add line-item charges directly to a visit, text or email a secure pay link before pulling out of the driveway, and get paid straight to your bank while the job marks itself paid.
See how automatic due dates and batch reminders turn your customer list into a reliable schedule.
Send us the spreadsheet you keep today and we'll show you what it looks like in SepticHub.